For larger packages we use a courier service such as Interlink or DPD. In general we take the delivery cost for the largest item, and add the 'cost per additional item' for each of the smaller items.įor small parcels (up to around 2Kg in weight) we use Royal Mail Postal Services. Ebay will then notify us and we will work out the delivery cost and send you an invoice. Unfortunately Ebay does not always calculate this correctly, therefore when you come to checkout, if the delivery charge looks more than you would expect you should 'REQUEST TOTAL FROM SELLER'. If you wish to purchase several items from our shop we will usually combine the delivery costs and make the combined cost cheaper than the sum of the individual delivery charges. We aim to provide top quality service, and respond to queries as promptly as possible, if you have an urgent problem you can call us on 0845 5577 906 (cheap rate) (9-5, Monday to Friday). You must ship the goods back to us (or direct to the manufacturer to save time) at your own expense and we will then ensure the goods are repaired or replaced and sent back to you. Items faulty within 30 days will be treated as DOA (dead on arrival) and we will replace faulty goods for new, all delivery costs incurred in putting right a DOA item will be covered by Worldwide Music.Īfter 30 days the procedure is for goods to be returned to the manufacturer for repair, who in some instances may choose to replace the item rather than repair it, this is at the discretion of the manufacturer. Unless otherwise indicated, all the products we sell are brand new and boxed. This will not affect genuine buyers in any way. Anyone found scamming (returning items bought from other sellers) will be reported to the Police and Ebay.
We now log all security numbers and security mark all high-value items. We reserve the right to cancel any order where the buyer is unwilling to agree to this condition. Orders with a value exceeding £25.00 will only be shipped internationally to problem destinations if the additional cost of TRACKED POSTAGE is chosen and paid by the buyer. If you bought goods from one of our six retail branches, we kindly request you contact the branch you dealt with directly in order to facilitate your return and refund.Terms and conditions of the sale We reserve the right to despatch all high value items over £25.00 by courier or A Registered delivery method which will require a signature - and any additional cost must be paid by the buyer. *Collection of returned goods only applies to purchases made online. Please however note that refunds to methods other than EFT is handled via our payment processing partner Peach Payments, they process payments and refunds on our behalf and as such this process can take between 7-14 days and is beyond our control. If you paid with another method other than EFT, your refund will be actioned upon approval thereof.If you have not received your EFT refund within three working days of issue, please contact us immediately. We reimburse all refunds from FNB so keep in mind that dependent on your bank, it may take a day or two for the refund to reflect in your account. If you paid via EFT, your refund will be issued the Thursday after your request was approved.Refunds will be processed using the original payment method.
Should a delay of any nature arise during the process of issuing your full or partial refund, we will immediately be in contact. We do however ask that you allow enough time for us to arrange collection* and inspect condition of goods upon their return before we can issue a refund. Should you choose not to exchange goods or accept store credit, you are welcome to request a refund via our returns form. Please see the section on ‘Returns’ in our Cancellations & Returns policy to initiate the process. Molded strain relief for ultimate durability.ultra-pure oxygen-free copper conductors.Extremely low capacitance for pure signal transparency.Features Planet Waves's Exclusive In=Out technology.
So, if you're looking for a great-sounding cable that will last forever, pick up a Planet Waves Classic Series Instrument Cable. Dense shielding and molded strain reliefs keep handling noise at a minimum and extend the life span of each cable. Nickel-plated plugs and oxygen-free copper ensure that Classic Series Instrument Cables remain highly conductive. They feature Planet Waves's exclusive In=Out technology to give you a guitar cable with the purest signal transparency and the longest life possible. Planet Waves Classic Series Instrument Cables offer you the key details you need to make sure your tone stays intact!